Shipping policy
Shipping Policy
Effective Date: July 2 , 2026
Thank you for shopping with KORVIX. We are committed to delivering your order safely and on time.
Order Processing
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Orders are processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Estimated delivery times:
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Metro Cities: 3–5 business days
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Other Locations: 5–7 business days
Please note that delivery times are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.
Shipping Charges
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Free Shipping on all Orders.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS (where applicable), allowing you to track your shipment.
Delivery
Please ensure that your shipping address and contact details are accurate. KORVIX is not responsible for delays or failed deliveries caused by incorrect customer information.
Delayed or Lost Shipments
If your order is significantly delayed or appears lost, please contact our support team. We will work with our shipping partner to resolve the issue as quickly as possible.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and clear photos of the product. We will arrange a replacement or refund after verification.
Contact Us
For any shipping-related questions, please contact us:
Email: korvix.live@gmail.com
Thank you for choosing KORVIX – Designed for Those Who Stand Out.